Legal
Privacy policy
What we keep about you, why we keep it, who else sees it, and how to have it removed.
Who we are
The business behind this store
SEEWEAR runs SEEWEAR and decides how the personal data described here is used. Questions about your data go to help@seewear.store.
We handle personal data in line with Egypt's Personal Data Protection Law (Law No. 151 of 2020).
What we collect
Only what an order needs
- ContactTo send the receipt and tell you where the order is
- DeliveryName, phone, street, city and governorate — printed on the parcel
- Address
- The orderWhat you bought, what it cost, and each status change with its date
- History
- An account, if you make oneName, phone, saved addresses, wishlist and bag
- Optional
- PaymentCard numbers go straight to Paymob. We only ever see the last four digits
- Never stored
- ReviewsThe rating and words you choose to publish, with your first name
- Public
Who else sees it
The companies that run parts of the shop
We do not sell your data or share it for advertising. These processors handle it on our behalf, each only for its job:
- Supabase — the database and sign-in system where orders and accounts live.
- Vercel — hosts the website and counts page visits without cookies.
- Paymob — takes card and wallet payments. Its own privacy policy covers the card details you give it.
- Resend — delivers our order emails.
- Google — only if you choose “Continue with Google” to sign in.
- The courier — your name, phone and address, to deliver the parcel.
Some of these store data outside Egypt. We use them because they protect it to a standard at least equal to our own.
How long
What we keep, and for how long
Orders are kept as long as Egyptian tax law requires us to keep sales records, because each one is also a tax invoice. Accounts are kept until you ask us to close them. Checkouts you never pay for are cancelled after an hour and kept only as a record that they happened.
Your rights
Seeing, correcting and deleting your data
You can correct your name, phone and addresses yourself in your account. To get a copy of everything we hold about you, or to have your account deleted, email help@seewear.store from the address on the account. We answer within thirty days.
Deleting an account removes your profile, addresses, wishlist and bag. Past orders stay, detached from you, for the tax reason above.
Last updated 18 September 2026