Terms of sale

You are buying from SEEWEAR. These terms, with our returns policy and privacy policy, are the whole agreement. Egyptian law governs them, including the Consumer Protection Law (Law No. 181 of 2018), and nothing here takes away a right that law gives you.

Placing an order reserves the pieces for you straight away. A card order is accepted once Paymob confirms the payment to us; if payment is not completed within an hour, the reservation ends and the pieces go back on sale. A cash on delivery order is accepted as soon as you place it.

If we cannot fulfil an accepted order — a piece turns out damaged, or a stock count was wrong — we tell you and refund anything paid in full.

Prices are in Egyptian pounds and include nothing hidden. At checkout we add shipping for your governorate and VAT at 14%, and show the full total before you pay. Shipping is free on orders of EGP 4,000 or more before any discount.

A discount code applies only if it is valid when you place the order. We check every price again at that moment; if something changed while you were deciding, checkout stops and shows you the new total before anything is charged.

Card and mobile wallet payments are handled by Paymob; we never see your full card number. With cash on delivery you pay the courier the order total in cash when the parcel arrives. Refusing a cash parcel at the door cancels the order.

We deliver across Egypt, usually within two to four working days of the order being accepted. Delivery times are estimates rather than promises; the shipping page has the detail by governorate, and order tracking shows where yours is.

You have fourteen days from delivery to return unworn pieces with their tags on, as the returns policy sets out. Card refunds go back to the card that paid; cash refunds are arranged with you directly. A piece that arrives faulty is ours to put right at no cost to you.